Special Edition FAQ

What are Enigma Blanks Special Edition Pens? Enigma Blanks Special Edition Pens are the result of collaborations between us and some of our favorite pen makers. For each edition, we create a unique blank and partner with an artisan pen maker to create a small batch of pens. The exact size of each edition varies, but will typically be between 10-50 pens.

Will my pen look like the photos on the website?
Every casting is unique and the same is true of the artisan pens created by our talented partners. That means that while the pen pictured on the product page is an excellent example, it won't be identical to the other pens in the edition, and we think that's exactly what makes them so special! Each pen is truly one of a kind.

Can I purchase additional blanks using the special edition recipe? Nope. Each recipe is developed just for its edition and will not be sold separately. We may not ever make these recipes again.

What nib sizes are available? Each product listing will include details on available nibs for the specific pen.

How long do orders take to process? The time we need to prepare an order for shipping varies, but is typically no more than two business days. If an order will take longer to ship, we will contact you via email to provide more information.

Do you accept cancellations? We accept cancellations that are requested within two hours of purchase.

Do you accept returns? All returns require advance approval and must be initiated within 30 days of purchase. Please use the contact page to get in touch with us and we will work with you to find a resolution. Please note that items must be in brand new condition in order to be returned.

What about customs and import taxes? Buyers are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs.